Privacy Policy

1. Introduction & Jurisdiction

This Privacy Policy outlines how RAW BUSINESS PVT (a Sole Proprietorship based in Jaipur, Rajasthan) collects, uses, and protects your information. By using this Website, you consent to the data practices described herein. This policy is governed by the laws of India and the specific regulations applicable in the state of Rajasthan.

2. Customer/User Information Collection

We collect the following categories of information:Personal Identifiable Information (PII): Name, shipping/billing address, email address, and phone number.

Sensitive Personal Data or Information (SPDI):Payment tokens and transaction history (Note: We do not store full card details; these are handled by PCI-DSS compliant partners). Automatic Data: IP addresses, browser type, device information, and browsing patterns.

  3. Use of Information

Your data is used for the following specific purposes:

Order Fulfillment: Processing payments, shipping products, and providing order updates.

 Customer  Support:Responding to queries and resolving grievances.

 Legal Compliance: Maintaining records for tax purposes (GST) and preventing fraudulent transactions.

 Marketing:Sending promotional content only where explicit consent has been provided.

  4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties except as follows: Service Providers:Logistics partners (couriers), payment gateways, and IT/analytics providers who assist in operating our business and are bound by strict confidentiality agreements.

 Legal Necessity: When required by Indian law enforcement or to comply with a judicial proceeding or court order in Jaipur.

5. Information Protection

We implement a variety of security measures to maintain the safety of your personal information:

 Encryption:Use of Secure Socket Layer (SSL) technology for data transmission.

 Access Control: Internal access to user data is restricted to authorized personnel only.

 Hosting:Data is stored on secure servers with regular vulnerability scanning.

  6. Cookies Policy

Our Website uses cookies to enhance user experience, remember cart items, and analyze site traffic.

 Types: Essential (for site functionality), Analytics (to understand user behavior), and Marketing (for relevant ads).

 Control: You can choose to turn off all cookies via your browser settings; however, some features of the site may not function properly.

  7. Rights of Users

Under Indian IT rules, you have the following rights:

 Access & Review:You can request to see the personal data we hold about you.

 Correction: You may request that inaccurate or incomplete data be updated.

 Withdrawal of Consent: You may withdraw your consent for data processing at any time, which may result in our inability to provide certain services.

8. Notification of Changes

We reserve the right to update this policy at any time. Any changes will be posted on this page. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

9. Grievance Officer

In accordance with the IT Act, 2000, the name and contact details of the Grievance Officer are provided below:

Attn:Mr. Ajay singh

Email:admin@rawbusinesspvt.com

Address: 7th Floor, C Block, Flat No. C-702, Ravi Surya Residency, Girdharipura, Gandhi Path West, Vaishali Nagar, Jaipur, Rajasthan, 302021

 

Entity Details:

Name: RAW BUSINESS PVT (Sole Proprietorship of Mr. AJAY SINGH)

GSTIN:08LCKPS9190Q2Z1

Last Modified: April 15, 2026