Cancellation Policy
Cancellation Policy
- 🧾 **Pre‑Dispatch Cancellation** – Cancel before order marked “Shipped”; instant refund to original payment method.
- 🧾 **Post‑Dispatch** – If shipped, wait for delivery then raise a Return Request; COD orders may be refused at doorstep (₹75 refusal fee may apply).
- 💰 **Merchant‑Initiated Cancellation** – We may cancel for stockouts, pricing errors, suspected fraud, invalid address; full refund issued.
- 🧾 **How to Cancel** – Log in → “My Orders” → “Cancel” or email/WhatsApp admin@rawbusinesspvt.com with order ID.
- 💰 **Refund Timeline** – Payment gateway 5‑7 business days; Wallet 1 day; COD 3‑5 days via IMPS/UPI.
- 📞 **Urgent Cancellation Contact** – +91 93525 04482 (9 am – 7 pm IST, Mon‑Sat).
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Entity Name: Raw Business Pvt (Sole Proprietorship of Mr. Ajay Singh) GSTIN: 08LCKPS9190Q2Z1 Registered Office: 165, Semaeda, Meena Mauhalla, Semarda, Karauli, Rajasthan – 322255 
Email Address: admin@rawbusinesspvt.com 
Phone / WhatsApp: +91 93525 04482 
